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Aging Support Services

Frequently Asked Questions (FAQ) | Adult Day Services

Frequently Asked Questions (FAQ) | Adult Day Services

Q:  Does one have to be Catholic to participate in your program?

A:  No.  Our program is open to everyone.


Q:  What days does the program operate?

A:  The program is open Monday through Friday.  We are closed on major holidays and Good Friday.


Q:  What are your hours of operation?

A:  Our San Francisco program is open from 9:45 am to 3:00 pm and San Mateo is open from 9:00 am to 2:30 pm.


Q:  What is the cost of your program?

A:  Please call our program to discuss our costs. San Francisco - 415 452 3500 | San Mateo - 650 592 9325.


Q:  Is there financial aid available?

A:  Yes.  After completing the required paperwork, the granting of financial aid is determined by the division director.


Q:  Can we visit the program before we make a commitment?

A:  Yes.  We strongly recommend a program visit to see if this program will work for the potential participant.


Q:  Do you accept Medi-Cal?

A:  No, we do not accept Medi-Cal.


Q:  Do you accept long term care insurance?

A:  This is something that you need to discuss with your insurance provider.


Q:  Are you able to accommodate a drop off or outside of your program hours?

A:  In most cases, we are able to accommodate such a request.  Please contact us for more information.


Q:  Do you provide transportation?

A:  Provided the participant lives in certain areas of San Francisco, transportation can be arranged through San Francisco Paratransit.  The participant must be paratransit certified.  This process will be explained during a program visit. 

San Mateo Paratransit, provided by Redi-Wheels, is for persons with disabilities who cannot independently use regular bus service.


Q:  Is your program licensed?

A:  Yes.  Our program is licensed by the State of California.

      Facilities licenses: San Francisco - 385 600 087 | San Mateo - 410 504 131


Q:  My loved one takes medications.  Can you dispense medications?

A:  We are able to dispense medications at a set time provided they are in a proper container from a pharmacy with physicians instructions.  Over the counter medications (e.g., aspirin, Tylenol, or vitamins) can be dispensed provided we have written instructions.  We cannot dispense medications on an as-needed basis.

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