Frequently Asked Questions (FAQ) | Adult Day Services
Q: Does one have to be Catholic to participate in your program?
A: No. Our program is open to everyone.
Q: What days does the program operate?
A: The program is open Monday through Friday. We are closed on major holidays and Good Friday.
Q: What are your hours of operation?
A: Our San Francisco program is open from 9:45 am to 3:00 pm and San Mateo is open from 9:00 am to 2:30 pm.
Q: What is the cost of your program?
A: Please call our program to discuss our costs. San Francisco - 415 452 3500 | San Mateo - 650 592 9325.
Q: Is there financial aid available?
A: Yes. After completing the required paperwork, the granting of financial aid is determined by the division director.
Q: Can we visit the program before we make a commitment?
A: Yes. We strongly recommend a program visit to see if this program will work for the potential participant.
Q: Do you accept Medi-Cal?
A: No, we do not accept Medi-Cal.
Q: Do you accept long term care insurance?
A: This is something that you need to discuss with your insurance provider.
Q: Are you able to accommodate a drop off or outside of your program hours?
A: In most cases, we are able to accommodate such a request. Please contact us for more information.
Q: Do you provide transportation?
A: Provided the participant lives in certain areas of San Francisco, transportation can be arranged through San Francisco Paratransit. The participant must be paratransit certified. This process will be explained during a program visit.
San Mateo Paratransit, provided by Redi-Wheels, is for persons with disabilities who cannot independently use regular bus service.
Q: Is your program licensed?
A: Yes. Our program is licensed by the State of California.
Facilities licenses: San Francisco - 385 600 087 | San Mateo - 410 504 131
Q: My loved one takes medications. Can you dispense medications?
A: We are able to dispense medications at a set time provided they are in a proper container from a pharmacy with physicians instructions. Over the counter medications (e.g., aspirin, Tylenol, or vitamins) can be dispensed provided we have written instructions. We cannot dispense medications on an as-needed basis.
